8.1 Right of withdrawal
You, the consumer, have the right to withdraw within 14 days from receiving the product without reason, according to Law No.2551/1994 (as amended by JMD Z1-891/2013).
The withdrawal period will expire after 14 days from the day on which you acquire, or a third-party other than the carrier and indicated by you acquires, physical possession of the goods.
Προκειμένου να ασκήσετε το δικαίωμα υπαναχώρησης, οφείλετε να μας ενημερώσετε για την απόφασή σας να υπαναχωρήσετε από την παρούσα σύμβαση με μια ξεκάθαρη δήλωση (π.χ. επιστολή που θα σταλεί ταχυδρομικώς, με φαξ ή με email). Τα στοιχεία επικοινωνίας μας βρίσκονται παρακάτω. Μπορείτε να χρησιμοποιήσετε το συνημμένο υπόδειγμα withdrawal form, which is not obligatory.
If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (for example by email) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
2. Αποτελέσματα της υπαναχώρησης
If you withdraw from this contract, we shall reimburse you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You must send the return of the goods or deliver them in person to us or receive them by an authorized person from us, without undue delay and in any case no later than 14 days from the day you notify us of your withdrawal from the this contract. The deadline expires if you return the goods before the end of the 14 day period.
We may delay refunds until we receive a refund or provide proof that you have returned the goods, whichever comes first.
You will have to bear the immediate cost of returning the goods.
You are responsible for any reduction in the value of the goods resulting from the management, in addition to what is necessary to determine the nature, characteristics and operation of the goods.
Please note that there are some legal exceptions to the right to withdraw, and some items can therefore not be returned or exchanged. We will let you know if this applies in your particular case.